NOCTURNE has decades of experience serving information and communications technology (ICT) and telecommunications clients, providing capabilities such as:
- Management and quality systems
- Project management and information management support
- Modular task-based information (MTBI) systems
- Training development and support
- Customer and user information development
- Technical communications support (including technical writing, technical illustration, and specialized editing).
Clients have included:
- Bell-family companies, including Nortel, NBTel, Aliant and Bell Northern Research
- Wireless companies such as Clearnet, Telus and Xplornet
- Telecom solutions companies such as Genesys Labs and NBTel Global
- Business solutions providers such as Innovatia, New Business Ventures, Westinghouse and COGNOS
- Software developers, including Iolo Technologies, NetZeno and Linmor Labs
- Technology companies such as Nautel, Q1 Labs, and OMGEO (part of Thomson Financial)
- Enterprise organizations implementing IT solutions, such as British Airways and the Government of Canada Treasury Board Secretariat (TBS)
- IT training companies such as Global Knowledge.
Supported projects have included:
- A wide range of telecom infrastructure and technology development projects
- Management system and standards for digital-switch programming groups
- Centrex, call-centre and call-distribution system craftsperson and end user documentation
- Consumer and enterprise software solutions and products
- Digital video distribution system technical development
- Financial network modernization
- Network management and network security systems
- Municipal service platforms, including fine, tax and utility payment, civic notification, and resource-management systems
- Content management system platform
- Broadcast radio transmitter craftsperson documentation and training
- Tactical radio operations training
- Cost modelling training and reference information
- RFP development and vendor selection
- Forensic instrumentation reference information
- Telepresence research initiatives
- Facilities management and requirements management systems.
NOCTURNE can support ICT clients worldwide. Contact us to find out how we can help you make your products and systems better.